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Are you ready? Macys, Best Buy, Nordstrom & more Reopening w/New Guidelines

Nordstrom, Best Buy, Macy's, and Gap are some of our favorite stores that are planning to reopen.

As stores reopen, significant changes in the way we shop at these stores are coming with that post-COVID-19.

For example, Gap plans to close all their fitting rooms. But Nordstrom and Macy's will close some fitting rooms along with temporarily quarantining items that were worn on before placing them back to the sales floor. 

Here's a break down:

Best Buy

They will gradually open stores inf May.

You'll be able to make appointments for in-store consultations at Best Buy store, and the company will also offer curbside pickup.


  • Customers can schedule an appointment online, over the phone, on the Best Buy app, or through the live-chat function.
  • Before they arrive, customers will receive confirmation and reminders about their visit.
  • A Best Buy employee will call shoppers ahead of time to go over safety measures and discuss what they might be looking for at the store.
  • At the time of the appointment, shoppers should go to the store entrance, where a host will check them in and introduce them to the sales associate who will be helping them.
  • The associate will shop with the customer, following navigation and safety guidelines provided by signs and stickers on the floor.
  • If a customer wants to demo a product, the worker will wipe the product down with disinfectant, let the customer handle it, and then wipe it down again afterward.
  • When making a purchase, the customer will be taken to the front register, where there will be sneeze guards. The credit-card machine and screen will be wiped down after each use.
  • A Best Buy employee will escort customers outside the store when they have completed their purchase.


Before the of the month, Gap announced they plan to reopen 800 of their stores.

Including Gap, Old Navy, Athleta, Banana Republic, Janie and Jack, and Intermix. 


  • Implement new cleaning routines and install hand-sanitizer stations at front doors and cash wraps.
  • Close fitting rooms temporarily.
  • Install plexiglass guards at registers.
  • Post signage reminding customers to follow social-distancing guidelines.
  • Reduce store hours and actively monitor "the flow of customers in stores."
  • Temporarily close restrooms and quarantine returns for 24 hours before returning them to the sales floor​.
  • Supply employees with face masks and encourage customers to wear face coverings while shopping.


Macy's has already reopened 68 of their stores this week and will reopen most of their stores by mid-June. The company also released its new rules for customers.

  • Place hand-sanitizer stations in high-traffic areas, including entrances, escalators, elevators, and cash registers.
  • Install plexiglass shields at registers.
  • Close some fitting rooms and frequently sanitize those that remain open.
  • Hold items that have been tried on or returned for 24 hours before returning them to the sales floor.
  • Implement "no-touch" beauty consultations and bar customers from handling testers. Test products may be used with single-use disposable applicators. 
  • Suspend "spalike" services, alterations, bra fittings, and ear piercings.
  • Increase the frequency of cleanings in high-traffic areas, including fitting rooms, bathrooms, and break rooms.
  • Require customers to use hand sanitizer before trying on jewelry.
  • Post signs reminding customers and employees about social distancing and safe hygiene practices.


Nordstrom is preparing to open its stores in phases and made significant changes. 


  • Limit the number of customers in stores at any given time. Employees will be stationed at store entrances to count customers and offer guidance.
  • Close some fittings rooms and clean those that remain open after each use.
  • Hold clothing that has been tried on or returned for a "period of time" before returning it to the sales floor.
  • Increase cleaning and sanitizing, especially around high-traffic areas, like checkout counters.
  • Add plexiglass partitions — also known as sneeze guards — to checkout areas.
  • Shift to contactless payment options. In other words, customers must pay with cards and not cash.
  • Add drive-thru order pickup and dedicated parking spaces for returns.
  • Suspend services like alterations; beauty makeovers; skin-care and specialized services like brow shaping and fittings for prostheses and bras; and dining-in services at restaurants. ATMs and water fountains will also be closed.
  • Shift from in-person styling appointments to virtual consultations.

CREDIT: Getty Images

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